Privacy Policy

Last Updated: July 16, 2025

1. Introduction

ReadyFlow ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website readyflow.in and use our services, particularly our **AI-assisted custom website development and digital product delivery**. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1. Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available. We may collect:

• Name
• Email address
• Contact number
• Business Name and Type
• Payment information (handled securely by third-party payment gateways; we do not store sensitive card details)
• Any other information you voluntarily provide during service requests, **including your specific website design choices, content preferences, and section requirements for AI generation.**

2.2. Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:

• Browser name
• Type of computer or device
• Technical information about Users means of connection to our Site (e.g., operating system, the Internet service providers utilized and other similar information)
• IP address
• Pages viewed and time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Process your custom website development requests and orders.
• **Facilitate AI-assisted code generation by providing your design choices and business information as prompts to our AI models.**
• Communicate with you regarding your orders, services, and inquiries.
• Improve our website and services (e.g., through analytics).
• Personalize user experience.
• Process payments and prevent fraudulent transactions.
• Send periodic emails regarding your order or other products and services.
• Comply with legal obligations.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

• **Payment Gateways:** Your payment information is shared with Razorpay (our payment gateway) to process transactions securely. We do not store your sensitive payment details on our servers.
• **Firebase:** We use Firebase for backend services, including Firestore (database) and Cloud Functions. Your data is stored and processed according to Firebase's security and privacy practices.
• **OpenAI:** For AI-assisted code generation, certain aspects of your design choices and business type are shared with OpenAI's API as part of the prompt to generate website code. **Please note that sensitive personal contact information (like your full name, email, or phone number) is generally not directly included in these AI prompts unless it is explicitly part of the content you ask the AI to generate for your website's public display.** We focus on sharing only the data required for accurate code generation.
• **Pipedream:** We send order summaries and generation prompts to Pipedream for internal tracking and automation purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to object to the processing of your personal data.

To exercise any of these rights, please contact us at readyflow.in@gmail.com.

7. Cookies

Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

8. Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies.

9. Changes to This Privacy Policy

ReadyFlow has the discretion to update this privacy policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

ReadyFlow
[Your Business Address Here]
Indore, Madhya Pradesh, India
Email: readyflow.in@gmail.com
Phone: +91 8602555840